IDC Keynote with Jordan Jewell | Sales Layer
IDC Keynote with Jordan Jewell
Hosted by
Jordan Jewell
Research Manager, IDC
Duration
12 min
Enterprise Applications and Digital Commerce in 2021
Discover why Digital Commerce is the future of business and the trends that are affecting the market.
In 2020 we saw a record increase in transactions shifting online towards e-commerce channels. Moving +$200 Billion from offline channels to online channels just in Retail.
You will learn:
- Why product experience is so important for the consumers
- 5 Areas of shortcomings that are most often in e-commerce
- Steps to win for retailers and manufacturers
- Importance of omnichannel experience
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