# Verification in the Activity Register

Modified on Fri, 22 May at 3:30 PM

## **General layout**
This section shows general information about the synchronization process.

- An informative icon explains that changes are stored in a queue and processed incrementally.
- It includes a link to the **Item Synchronization Status** tab, where you can review item-level details.

## **Synchronization section**
The **Synchronization** section includes:

- Status
- Timestamp showing when the synchronization started
- Link to the **Item Synchronization Status** tab
- Pending items, including categories, products, and variants
- A warning message if any errors occurred

Each synchronization event can show one of these statuses.

## **Completed**
This status appears when the synchronization finishes, even if general errors or item-level errors were found.

- A red exclamation icon appears next to the status if general synchronization errors were detected.
- Clicking that icon opens a modal that shows only the general synchronization errors.
- Errors affecting specific items are displayed separately in the **Item Synchronization Status** tab.

## **Error**
The status is **Error** when the connector fails to start the synchronization.

A common cause is invalid API credentials or a connection problem with the Shopify store.

## **In Progress**
This status is displayed while the synchronization is running.

The interface updates in real time:

- The pending item counter decreases.
- Iteration history blocks appear progressively.
- Download links for logs become available when the conditions are met.
- Even if general errors occur, the process may continue partially.

## **Paused**
This is a special case of **Completed**. It happens when the connector becomes inactive during synchronization, for example if the connector is disabled while the process is running.

When this happens:

- The synchronization is paused and the interface reflects that state.
- Once the connector is enabled again, the synchronization resumes automatically.
- The **Activity Register** shows the status as **In Progress** again when the process resumes.

## **Configuration section**
The **Configuration** section shows the connector parameters used during that synchronization event.

- **Shopify API version**: shows the API version currently in use. If it is deprecated, a warning indicates that the connector must be updated.
- **Applied parameters**: these values reflect the exact connector configuration at the time of the synchronization event.

The parameters shown are:

- Disable deletions
- Overwrite stock
- Include empty categories
- Language

## **History section**
The **History** section shows a detailed breakdown of each completed iteration inside the synchronization process.

- Timestamp of each iteration
- Several sub-processes, or iterations, inside the same synchronization event
- The number of categories, products, and variants synchronized in each iteration

## **Best practices**
- Use the **Item Synchronization Status** tab to review item-level errors instead of relying only on the main synchronization status.
- If the status is **Completed** but a red warning icon appears, open the modal to review the general synchronization errors.
- If the status is **Error**, first check the Shopify API credentials and the store connection.
- Review the **Configuration** section to confirm which connector settings were actually used for that synchronization.
- If the Shopify API version is marked as deprecated, plan the connector update before the deprecation date.
- Use the **History** section to understand how the synchronization progressed and how many categories, products, and variants were processed in each iteration.
- If a synchronization is paused because the connector was disabled, enable the connector again so the process can resume automatically.